Frequently asked questions

Choose your bottle, select a color where options exist, add it to your cart, and continue to checkout. MarketSculpt pricing is being finalized, so checkout currently runs in demo mode until a payment provider is connected.

Email Support@marketsculpt.store with your order number as soon as possible. If the order has not entered fulfilment, we will do our best to update the address, quantity, or color.

Cancellation is possible while an order is still unfulfilled. Once it has shipped, it is handled as a return under our Return & Refund Policy.

The 17 oz Slim Insulated Bottle and the 24 oz Insulated Flip-Top are the easiest desk companions. The slim model fits tight bags and cup holders; the 24 oz reduces refills.

Our double-wall insulated models are the 24 oz Insulated Flip-Top, the 20 oz Straw Bottle, the ENCOOL 32 oz Dual-Sip, the 17 oz Slim, and the 24 oz Insulated Straw Bottle. The Air Scent bottles are not insulated.

The 20 oz Straw Bottle, ENCOOL 32 oz Dual-Sip, 24 oz Insulated Straw Bottle, and both Air Scent bottles use straw drinking. The 24 oz Flip-Top and 17 oz Slim do not.

An aroma ring or pod sits in the lid's airflow path. You drink ordinary water through the straw and experience the scent as you sip — nothing is mixed into the water. These are drinkware products, not health products.

No. Care instructions differ by product and several models are listed as hand wash only. Always follow the care guidance on the individual product page and the manufacturer card included with your bottle.

Wash with warm water and mild soap using a bottle brush, rinse thoroughly, and let the body and lid air dry separately with the lid open. Avoid bleach and abrasive pads on insulated bodies.

Only in models with a listed hot-retention specification, and within the manufacturer's guidance. Non-insulated bottles, including the Air Scent models, are intended for cold water.

We currently serve customers in the United States unless another destination has been explicitly enabled for your order.

When an order ships, tracking details are emailed to the address on the order. You can also email Shipping@marketsculpt.store with your order number.

We will notify you and give you the option to accept the revised timing or cancel for a refund. See our Shipping Policy for the full procedure.

You may request a return within 30 days of delivery. Change-of-mind returns should be unused, unwashed, undamaged, in original packaging, and complete with all included parts.

For hygiene reasons, drinkware showing evidence of use may be ineligible for change-of-mind return unless it is defective, damaged on arrival, or a return is required by applicable law.

Email Return@marketsculpt.store with your order number, a description of the issue, and photos, and we will resolve it.

Accepted methods will be listed at checkout once MarketSculpt's payment provider is connected. Until then, checkout is clearly labelled as demo / test mode and no charge is taken.

Once live payments are enabled, you are charged when the order is submitted. Any pre-authorization or capture behavior will be shown at checkout.